Privacy Policy

At Cartyuga Apparels, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website www.cartyuga.in or any related services.

What Does This Privacy Policy Cover?

This policy explains how we collect and process information that may directly or indirectly identify you (“Personal Data”), including any sensitive information, when you use our website and related platforms.

Who Is Responsible for Your Personal Data?

Cartyuga Apparels is responsible for collecting and managing your personal data in accordance with applicable Indian data protection laws.

How to Contact Us

If you have any questions or concerns regarding this policy or your personal data, please contact us at: customercare@cartyuga.in

What Personal Data Do We Collect?

We may collect the following types of personal information:

Name, contact details (email, phone), and address
Login credentials (if you register an account)
Billing and shipping information
Purchase and transaction history
Device and browser data (via cookies and similar technologies)
Communication preferences and interactions

How Do We Use Your Personal Data?

Your data is used to:

Operate our website and manage your account
Process orders, deliveries, returns, and refunds
Prevent fraud and ensure payment security
Provide customer service
Send personalized offers and updates via email and SMS
Enable delivery tracking
Conduct business analytics
Run marketing campaigns on third-party platforms
Comply with legal obligations

Data Sharing and Retention

We may share your information with trusted partners, logistics providers, and service vendors who support our business operations. We retain your data only for as long as necessary to fulfill the purposes described or to comply with legal requirements.

We do not sell or rent your personal information.

International Data Transfers

If your data is transferred outside India, we ensure appropriate safeguards are in place to protect your privacy, in compliance with applicable laws.

How Do We Protect Your Personal Data?

We use administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse. While we take every measure to secure your information, internet-based transmissions are not completely risk-free.

Your Rights

You have the right to:

Access the personal data we hold
Request correction or deletion
Withdraw consent where applicable
Object to marketing communications
Raise complaints with the appropriate authority

To exercise your rights, please email us at customercare@cartyuga.in.

Grievance Officer

For unresolved concerns or complaints, please contact our Grievance Officer at: customercare@cartyuga.in

Policy Updates

We review and update this Privacy Policy periodically. Changes will be posted on our website with the updated date. Significant updates may be communicated to you via email or on-site notices.