Frequently Asked Questions
Browse our collections, select your desired items, choose the size and color, and click “Add to Cart.” Proceed to checkout to complete your order.
We accept all major debit and credit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is not available.
Orders are processed within 1 working day and typically delivered within 4–5 business days across India.
Orders can only be modified or canceled before they are dispatched. Please contact us immediately at customercare@cartyuga.in for assistance.
You’ll receive a tracking link via email once your order is shipped. You can also log in to your account and check your “Order History” for real-time updates.
Yes. We accept returns or exchanges within 7 days of delivery if the product is unused, in original packaging, and the tag loop is intact.
Return shipping charges will apply based on order value: ₹50 for orders below ₹500, and ₹100 for orders below ₹1500.. For full details, please visit our Return Policy.
We offer free shipping on orders above ₹1000. A flat, non-refundable charge of ₹100 applies to orders below this amount.
If your order arrives damaged or you receive the wrong item, please initiate a return request within 7 days. We’ll arrange for a reverse pickup and ensure a prompt resolution.
Refunds are processed within 7–10 business days after we receive and verify the returned product. The amount is credited to the original payment method.
For any queries or support, email us at customercare@cartyuga.in. We’re available Monday to Saturday, 10 AM to 6 PM (IST).
